Returns will be processed after the warehouse has inspected items and declares the items are in their original condition. Please allow 7 business days from when it is delivered for your return to be processed. You may return an item within the first 14 days after receipt so long as the items are in the original condition.
Items worn, with stains, or smell like smoke or anything else for that matter cannot be returned. If you do ship such items, Toxico will not be responsible for processing and returning such items.
We do not issue refunds for items which are non-faulty, though they may be returned for an exchange. You will be charged for any necessary postage for a size, design or item swap due to your order error.
We will refund any shipping costs for an item which was sent in error by Toxico (damaged/stained/wrong size). If your item is faulty we will replace with a non-faulty item of the same size/design/colour and cover any shipping costs you have paid to return it to us. If a replacement is unavailable; you will be issued a full refund.
Sale items are non-refundable.
Only orders placed on www.toxico.co.uk & www.toxico.uk can be accepted for return.
Please email firstname.lastname@example.org when you would like to return an item, and post the item to: Toxico, Unit 15D Winchester Buildings, Rivermead Road, Stonehill Business Park, London, N18 3QW, U